Privacy

Last updated: October 19, 2026

Your house, your photos, and your conversations with our crew belong to you. We built our tools to hold as little about you as possible, on servers we run ourselves, and we never sell or share any of it.

The short version

• We don’t track you around the web. We count visits with a cookieless counter we run on our own servers. The exception is our ad landing pages, the pages our Facebook and Instagram ads link to, which use the Meta Pixel. More on that below.
• This website loads nothing from anyone else, apart from the Meta Pixel on those ad pages. The rest of the site, the client portal, and the crew app never load it.
• Photos of your house are private to you and our team unless you tell us otherwise, and you can change your mind at any time.
• Your data lives on servers we operate in the United States, not inside a marketing platform.
• We never sell your information. The only thing Meta receives from us is what the pixel on our ad pages sends, described below.

What we collect, and why

Visiting this website

Nothing about you. Our web server keeps standard logs (the address your request came from, the page, the time) for seven days so we can spot abuse, then deletes them. A small script counts page views (the page, the site that linked you here, your country, and your device type) using Plausible, open-source analytics we host ourselves. It sets no cookie and stores no address or identifier: visits are counted in aggregate, and nobody, including us, can pick you out of the numbers. Apart from our ad landing pages (below), there is no account and no script from a third party. The one thing that can load from someone else is our video, and only if you press play (next).

Watching our video

Our homeowner video is hosted on YouTube. Nothing from YouTube loads until you press play; until then the picture you see comes from our own server. When you press play, the player loads from youtube-nocookie.com, YouTube’s privacy-enhanced mode. From then on YouTube receives your IP address and browser details and may store cookies or similar data under Google’s privacy policy. If you would rather not, don’t press play; nothing else on the site depends on it.

Our ad landing pages and the Meta Pixel

When we run ads on Facebook or Instagram, they link to pages under ezgenconstruction.com/offers. Those pages, and only those, load the Meta Pixel, a script from Meta. It helps us learn whether our ads reach people who want to book a consultation, and helps Meta show them to people more likely to.

What it sends to Meta: the page you visited, the page that brought you there, your browser and device, your IP address, and whether you clicked a button to schedule a consultation. It sets a cookie named _fbp, which Meta keeps for up to 90 days. If you are logged in to Facebook or Instagram in the same browser, Meta may connect the visit to your account.

What it doesn’t send: anything you type, your booking details, or your name, email, phone, or address. We don’t upload customer lists to Meta or send it bookings from our servers.

Your choices: if your browser sends Global Privacy Control, the pixel doesn’t load. Content blockers and your browser’s tracking protection also stop it. On Facebook or Instagram, Settings → Your activity off Meta technologies lets you see and disconnect this activity. What Meta does with the data is covered by Meta’s privacy policy.

If we ever put the pixel on any other page, this section will say so first.

Booking a consultation

Booking runs on cal.com. The calendar on our booking page is cal.com’s own page shown inside ours, so it loads from cal.com when you open that page. When you book, cal.com holds your name, email, phone, address, and notes under its own policy. We receive a copy to schedule and do the visit. If the consultation does not turn into a project, we delete our copy within 90 days. This is the one place a third party sits in the path today; we intend to move booking onto our own servers, and this page will say so when we do.

Being a client

If you hire us we keep your contact details, the property address, the scope of work, the schedule, the photos and videos we take of the work, and the messages between you and our team. That is the whole list. It is stored on servers we operate, encrypted in transit and at rest, and only the people working on your project can open it.

Our foremen and the EZGC Crew app

Our foremen and supervisors use the EZGC Crew app on their own phones. The app reads the phone's photo library for one purpose: to find photos taken at your job site (by when and where they were taken) and upload those. A photo that does not match an active job site is never uploaded. The app does not track where they go. They sign in with a one-time code sent to their work email; there are no passwords anywhere in our system.

Business records

Quotes, invoices, and payments are handled in Jobber, our field-service software, under Jobber's policy. We keep the client portal separate from Jobber on purpose: Jobber holds the paperwork, we hold the photos and conversations.

Photos of your home

Every photo we take during a project is private to your project by default. You see them in your portal; nobody else does.

When a project is finished we may ask whether we can show it on our website and social media. Nothing is published unless you say yes, and you can say yes with limits, for example no photos that show the street side of the house. Before anything is published we remove all location and camera metadata, and we never publish your name, address, or anything that identifies you. Photos that catch a house number, a face, a license plate, or a neighbor's property are cropped or left out.

You can withdraw permission whenever you like. We take the photos off our website the same day and remove them from our social accounts to the extent each platform allows.

Messages and translation

Our crew works in Spanish and many clients write in English, so messages in the portal are translated automatically. The text of a message is sent to Anthropic's Claude service for translation and comes straight back; Anthropic does not use it to train models and does not keep it beyond its short abuse-monitoring window. We store the original and the translation together so either side can check the wording. If you would rather no automated service see your messages, tell us and Enrique will translate by hand.

Where your data lives, and who else touches it

On servers we operate in the United States, with backups we also operate. We do not put client data in a cloud marketing platform, a CRM, or an advertising network. The complete list of outside services that see any client data, and what each one sees:

• cal.com: your booking, until we self-host booking.
• Jobber: quotes, invoices, payment records.
• Anthropic: message text, for translation only.
• Apple: delivers push notifications to the crew app. A notification says that something is new, not what it is.
• Meta: visits to our ad landing pages, through the Meta Pixel (above). No client records.
• Cloudflare: serves this public website and, once you have given permission, the published portfolio images and video. Private project photos never go through Cloudflare.

No one else. If that list changes, this page changes first.

How long we keep things

• Web server logs: 7 days.
• Consultation bookings that do not become a project: 90 days.
• Project records, photos, and messages: for the period Colorado law gives homeowners to bring a claim about construction work, then deleted. Ask and we will delete sooner, subject to what we are legally required to keep.
• Portal sign-in links: single use, expire after 15 minutes. Signed-in sessions end after 30 days without activity.
• Foreman accounts: removed when someone leaves the company.

Your rights

Ask us and we will tell you what we hold about you, correct it, give you a copy, or delete it. Colorado residents have these rights under the Colorado Privacy Act, along with the right to opt out of targeted advertising and the sale of personal data, neither of which we do. Call (719) 210-7331 or follow the deletion page; we answer within 30 days.

Children

Our services are for adults. We do not knowingly collect information from children under 13.

Changes

If this policy changes, the change appears here with a new date, and clients with an open project hear about it in the portal. The bar any change has to clear is the same as today: still collect as little as possible, still keep it ourselves, still never sell it.

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